Redding Company has invested in the top of the line embroidery equipment in order to provide the best embroidery service available. We use the best digitizers in the industry to convert artwork to stitches. We continue to research and attend trade shows in order to stay up to date with the latest embroidery technology. We have minimums as low as 24 pieces for most embroidery jobs. We can use your artwork or one of our talented graphic designers can work with you to create the perfect design! Embroidery creates a professional upscale look to polos, jackets, caps, and many other accessories.
We have thousands of products available for embroidery. We are happy to set up a free consultation to help you find the right product for your project. Or you can look at some of the products we have available here.
How long will it take to receive my order?
Our standard production time for embroidery is 10-14 business days. That does not include shipping time. We can usually accommodate rush orders for an additional fee.
Can I mix and match sizes and colors to meet the minimum?
All sizes are combined to calculate the total quantity. We do allow ONE variation of garment color OR style within the bulk quantity pricing.
What is the minimum order?
For embroidery our minimum order is 24 pieces. Embroidered items must be ordered in 4’s.
What type of file do I need?
For embroidery, we need a dst file. It is created specifically for embroidery and tells each stitch where to go to create your design. Digitizing makes the biggest difference in the quality of embroidery. We use the best digitizers in the industry to make sure we have the best sew out possible. There is a one time fee of $45 to have your design digitized. Once we have the design, we keep it on file and can use it on a variety of items.
Can I bring in my own shirts or hats for you to embroider?
Redding Company does not embroider on any customer provided items.
Can I cancel my order?
An order can be canceled anytime before artwork approval. However, to cover vendor return fees and shipping for the garments, as well as the time our team spent preparing your project, there will be a 35% fee taken from the refund due to cancelation. After the artwork approval is given by the client, an order CANNOT be canceled.
What is the process from order to delivery?
We will start with a brief consultation to get the details about your project. This can be done on the phone, by email, or in person. Redding Company will send you pricing based on the information that you have provided.
If pricing and details look good, you can send us sizes. At this point, we will enter sizes and send the order back for approval.
Once the order is approved, no changes or additions can be made to the garment styles, sizes, or colors. When an order is approved, a payment request will be sent.
Once payment has been made we will order your items and begin working on artwork. When the artwork is complete, we will send it for approval. Once it is approved, we will schedule your order for production.
The turnaround time begins when the proof is approved and payment has been received.